I have not heard back from our city’s web master since I suggested they test the HRM (Halifax) site using a screen-reading software download. I suggested last week to our web master that he/she download a free version of Jaws and attempt to use the speech output program (with the computer monitor turned OFF). I have an image in my mind of this person sitting at their desk, with hands covering their ears, and shouting… “Shut up you stupid Jaws voice!!!! I can’t find anything on this site!!!!”
If only it were true. Did our web master extraordinaire actually have the hutzpah to follow through with my wise advice? I doubt it…. But hey! if you did, ‘K’, how about trying out the audio ‘captcha’ options for security letter de-scrambles? You know what I’m talking about…. often you are asked to enter the swirly letters, words or numbers on the screen in order to move on to your next step. These are used on many web sites as a security measure before you can access the ‘contact’, ‘access our site’, ‘ make payment’, ‘apply for ‘ or ‘order’ applications. The audio option often turns out to be a total mess of garbled nonsense which no one can understand, no matter how many times they try to listen to it. How’s that working for ya, eh?